See The 9mobile Customer Care Number To Speak With An Agent


Here lies the 9mobile customer care number to be able to speak with a 9mobile (Etisalat) Agent or representative.

For some reason, the number of searches for the customer care line or number of a 9mobile Agent is so rampant on Google it makes me wonder if their subscribers in Nigeria are really going through some terrible network wahala.

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Nevertheless, whether you’re experiencing unnecessary charges and deductions on your 9mobile line, or your data is now finishing much faster than before (like we’re suffering on MTN network nowadays), there’s no shortage of reasons to pickup the phone and call a customer care representative.

So because I’m so kind and generous, I’m not going to just give you the 9mobile customer care number, I’m also going to provide you with the 9mobile customer care email, Live chat, and social media details so that peradventure one route fails, you can disturb them via alternative mediums.

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9mobile customer care number

9mobile Customer Care Number

Let’s face it, we’ll all rather just call the number of the 9mobile customer care representative than send an email, and please how many of you even use Live Chat? I know i don’t.

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In light of this, the numbers to call when you facing Network difficulties are:

  • For 9mobile: Dial 200 on your phone and follow the prompt.
  • For other networks: Dial 08090000200 and follow the prompt.

Related: Stop Paying For Data And Airtime. Here’s How To Get It For Free.

However, here’s a Caveat: if you’re the impatient type, this method of getting through to speak with a customer care rep isn’t going to cut it for you.

Because let’s face it, there are over 20 million 9mobile subscribers in Nigeria and just a few thousand customer care staff (if even up to). This means that demand far far far outweighs supply. I’m sure you can do the math.

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9mobile customer care email

If your network problems are not so dire, contacting a customer care representative via email is not such a bad idea.

For one, it’s bound to be less crowded since the vast majority are busy making calls.

However, I’m not so sure about speed of response. That’s what you’ll have to find out yourself.

The 9mobile customer care email address is  care@9mobile.com.ng (Click to email).

9mobile customer care Live chat

When was the last time you used live chat? For me, that was when i was re-setting up Richeetech way back in January 2019 and i had to communicate with a representative from the website hosting company.

That was like 7 months ago! Jeez! Well let’s hope you’re not like me.

You can contact 9mobile via Live chat at 9mobile web chat.

9mobile customer care social media handles

The telecommunications company is present across 5 major social networks in Nigeria and their details are:

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(Bonus) 9mobile Lagos office address

When all else fails to contact them, there’s always the option of last resort, and that’s to just march over to the 9mobile office to physically transfer your aggression.

They’re located at Plot 19, Zone L, Banana Island, Ikoyi, Lagos.

Happy hunting!

Now over to you

What network problems have you faced in the past or are you facing now using 9mobile? Comment below.

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