How To Do MTN Welcome Back In 2023

ByRichee Updated onSeptember 12, 2023

The MTN Welcome back process can be a pain in the rear if you don’t know how to go about it. Allow me to be your trusty guide for today and show you how you can withrieve your lost MTN SIM in just 5 minutes.

PAY ATTENTION: Read all the best tech How-tos only on Richeetech.

Table of Contents Show

What is MTN Welcome Back?

MTN Welcome back is a service from MTN that let’s customers get back their phone numbers in the case of a phone theft or loss. For instance, if your phone got stolen in a bus but you want to continue using your stolen SIM instead of using a new SIM, you can use the Welcome back service to use that stolen line on a new SIM card.

My Welcome back story

So following the theft of my phone (I was actually beaten and robbed by 7 guys), I was in a fix whether to do an MTN Welcome back to get back the number or simply just get a new one, no hassles involved.

I’d chosen to go with option B the first time around because I didn’t have a choice (I’d been using my sister’s SIM, unknown to me until the dreadful crescendo that brought it to light).

But now with my GTB account connected as well as the threat of losing some certain beautiful Damsels’ contacts along with some other minor disadvantages here and there, I thought whatdaheck, let’s just roll with it and see how it goes.

Newbies listen up. Now here is a mistake you shouldn’t make: trying to do MTN Welcome back on the roadside.

Those guys are crooks!

Related: How To Borrow Airtime or Credit From Airtel, MTN, GLO, 9mobile (And Not Pay Back!)

IMPORTANT: Buy real, active Nigerian Instagram followers with money back guarantee. Click here now.

Once I heard them quote me prices ranging from N1,500 to N2,500 to welcome back my MTN SIM, I began to wonder if there was actually a steep MTN imposed fee that called for such a ridiculous amount.

I had the money, but that wasn’t the point. I had to know how much they did it at the MTN offices.

Now this was a problem considering the fact that those crooks were merely walking distance from my Office in Dolphin Estate, Ikoyi, while the MTN center was at Lekki. Either way, I wasn’t prepared to be swindled in the name of ‘Buhari’s Administration’.

Today was the last Friday of January and it was a tradition at work to close as earlier as 12pm on such special days. I took a bus to The Palms Mall at Lekki where an MTN Service Center was parked.

Requirements for MTN Welcome back

The requirements were pretty straight forward:
1. Your MTN SIM pack and a
2. Valid ID (I used a passport)

Next, they’ll hand you a short form to fill in registration details like name, address, and to list a few numbers you called often. They’d wanted 6 numbers actually and that was the tricky part. But if you can scrounge up like 3, I think it would suffice.

An MTN Customer care representative attends to you based on the info in the form and a few minutes after, they hand you a fresh new SIM which costs only N100. ?

30 minutes later, I slotted it in my phone and a bunch of notifications from MTN confirming the successful SIM swap completion greeted me.

And that, my fellow Nigerians, was how I did my MTN Welcome back.

Now lets go back for a bit. Just imagine the humongous price difference between N100 and N2,500. That’s why some people will never progress in this Nigeria and then they’ll blame it on their ‘village people’. ?

Oh BTW, in other news, I also reconnected with a female friend from University at the MTN Center. Apparently she was an Accountant there. “I think something might be in the works for us this new year, Darling”. ?

Frequently Asked Questions about the Welcome Back service from MTN

Q1. How can I do my MTN SIM welcome back?

Simple follow all the steps highlighted above from my personal experience to do a Welcome back for your MTN SIM.

Q2. How much is MTN welcome back pack?

A welcome back pack will cost approximately the same price as any other MTN SIM (or even a little more). So expect between N1,000 to N3,500.

Q3. How do I check my MTN Welcome Back data balance

You can check your MTN Welcome back Data balance the same way you check regular data balance. As at 2023 and beyond, use the USSD code *310#.

Q4. What is the SIM swap number for MTN?

It will interest you to know that there is no actual “SIM swap number for MTN”. To begin a SIM swap process for whatever reason (to upgrade your SIM, replace a lost/stolen SIM, faulty or obsolete SIM, you first need to have your NIN slip in hand then visit the nearest MTN center to you.

Conclusion

Have you done MTN Welcome back before? How did you go about it? Comment below.